A Practical, Confidence Building Workshop For Managers and Supervisors
Dealing With Difficult Conversations
This workshop equips managers and supervisors with the confidence, structure and emotional steadiness required to handle challenging conversations with clarity and professionalism.
About This Workshop
Through real world scenarios, behavioural techniques and guided practice, delegates learn how to address performance issues, manage conflict, navigate heightened emotions and maintain trust while still holding people accountable.
The session focuses on practical application and outcome‑driven communication, ensuring managers leave with skills they can use immediately.
Who This Workshop Is For
This workshop is ideal for:
- Supervisors, team leaders and line managers who regularly handle performance, conduct or behaviour issues.
- New or emerging managers who want to build confidence and capability early in their leadership journey.
- Experienced managers seeking a more structured, calm and effective approach to difficult conversations.
- HR professionals who support managers through people challenges and want a shared framework for consistency.
- Anyone responsible for leading teams, resolving conflict or maintaining standards in a fast‑paced environment.