Hands-on behavioural change workshops
Dedicated operational leadership support
Programmes for team performance uplift
Preventing the post-programme learning lag
One of the biggest failures in workplace learning is the absence of reinforcement after the programmes.
Without structured reflection and managerial involvement, learning often fades quickly under operational pressure. To prevent this, Lookback Training builds reinforcement into the entire development journey.
We utilise:
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Pre- and post-programme management guides
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Delegate reflective journals
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Practical workplace application exercises
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Behavioural reflection prompts
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Team discussion activities
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Structured follow-up conversations
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Utilise infographics on a deeper level with the Manager 6 Series
This helps managers continue the conversation long after the workshop ends, ensuring learning becomes embedded into everyday behaviour rather than remaining a one-off event.
Presenting with impact – (2-day workshop)
This immersive two-day workshop builds the confidence, clarity and presence required to deliver high-impact presentations at any level of an organisation. Delegates learn how to structure compelling messages, engage diverse audiences, manage nerves, and use voice, language and body positioning with authority. The programme blends practical rehearsal, behavioural coaching and real-time feedback to transform how individuals show up, communicate and influence in front of others.
Key Objectives:
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Develop a confident personal presenting style using effective structure, storytelling, vocal control and audience engagement techniques.
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Strengthen message clarity, slide discipline and delivery presence to ensure presentations land with impact and credibility.
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Apply practical rehearsal methods, self-management strategies and feedback loops to continuously improve performance in real workplace scenarios.
Leading with impact
This workshop equips managers and leaders with the behaviours, communication habits and decision-making discipline needed to create strong, positive influence across their teams. Delegates explore how leadership presence is formed, how trust is built, and how everyday interactions shape culture and performance. The session focuses on practical behaviours that elevate credibility, strengthen relationships and drive consistent results through people.
Key Objectives:
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Strengthen personal leadership presence by developing clarity, consistency and credibility in everyday behaviors and communication.
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Build trusted relationships through emotional intelligence, accountability, respectful challenge and purposeful direction.
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Apply practical leadership habits that motivate teams, shape culture positively and deliver improved performance outcomes
The engaged manager
This workshop focuses on building managers who create genuine connection, clarity and motivation within their teams. Delegates explore what engagement truly looks and feels like, why it rises and falls, and how everyday management behaviours either strengthen or erode morale and performance. The session provides practical tools for communication, consistency and recognition, enabling managers to foster a workplace where people feel valued, informed and committed.
Key Objectives:
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Understand the drivers of employee engagement and how a manager’s behaviour directly influences motivation, trust and performance.
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Develop practical habits that strengthen communication, recognition, involvement and alignment across the team.
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Apply engagement strategies that improve commitment, reduce friction and build a positive, high-performing team culture.
Manager 6 series reinforcement infographics
To help maintain momentum after workshops, Lookback Training also provides our Manager 6 Series reinforcement infographics.
These visually engaging learning reinforcements are distributed over an agreed frequency and revisit key behavioural themes, practical tools, leadership reminders and psychological insights linked to the original programme.
The purpose is simple: to keep the learning alive.
Rather than overwhelming managers with lengthy documents, the Manager 6 Series provides concise, practical and psychologically grounded reminders that help sustain behavioural awareness over time.
These can reinforce areas such as:
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Communication
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Leadership
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Difficult conversations
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Team engagement
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Presentation impact
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Emotional regulation
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Resilience
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Coaching
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Accountability
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Team effectiveness
This creates repeated behavioural touchpoints that support long-term habit formation rather than short-term workshop memory.
Connections+ communication programme – inc., insights
The Connections+ Communication Programme develops managers and teams to communicate with clarity, consistency and purpose, directly improving trust, engagement and operational performance. This programme focuses on behavioural discipline, message clarity, listening intelligence and relationship-building habits that strengthen collaboration and reduce operational friction. Built with measurable ROI in mind, Connections+ links enhanced communication behaviours to improvements in productivity, quality, engagement scores, absence levels and retention.
Key Objectives:
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Strengthen communication behaviours, clarity, listening discipline, respectful challenge and consistency to improve trust and team alignment.
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Build connections that reduce misunderstandings, operational delays and people-related friction, leading to measurable improvements in engagement and performance.
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Apply communication habits that support quantifiable ROI gains across productivity, retention, quality, absence reduction and overall team effectiveness.
DEM – Developing excellence in manufacturing
This programme builds the capability, discipline and mindset required for high-performance manufacturing environments. Delegates explore the behaviours that drive quality, efficiency, safety and teamwork on the shop floor while developing the communication, accountability and problem-solving habits essential for operational excellence. The session strengthens leadership impact at all levels, ensuring managers and teams consistently deliver to standard, reduce waste and maintain a performance-driven culture.
Key Objectives:
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Strengthen operational behaviours that support quality, consistency, efficiency, safety and right-first-time performance.
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Develop communication, teamwork and accountability habits that reduce errors, remove friction and improve manufacturing flow.
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Apply practical problem-solving techniques and leadership behaviours that drive sustained excellence across manufacturing operations
Connections – Building engagement and preventing quiet quitting
This workshop helps managers understand the early warning signs of disengagement and the behaviours that either prevent or accelerate quiet quitting. Delegates explore how connection, clarity, recognition and fairness drive motivation, and how inconsistent or avoidant management behaviours erode commitment. The session provides practical tools to build stronger relationships, increase involvement and create a workplace where people feel valued, supported and willing to give their best.
Key Objectives:
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Understand the behavioural and environmental factors that lead to disengagement and quiet quitting and how managers directly influence them.
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Develop practical habits that strengthen connection, clarity, involvement, recognition and fairness to improve motivation and commitment.
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Apply early-intervention strategies that address concerns, reduce withdrawal behaviours and build a more engaged, high-performing team culture.
3-Day immersive leadership development programme
This intensive three-day programme develops the behaviours, mindset and leadership presence required to lead teams with clarity, confidence and credibility. Through immersive practical exercises, deep self-reflection and real-world behavioural coaching, delegates explore what it truly means to lead, influence and shape culture. The experience challenges managers to understand themselves, strengthen their impact, build trust, communicate with authority and make decisions that elevate team performance. The programme is designed to shift habits, not just knowledge, creating leaders who are ready to step up immediately.
Key Objectives:
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Strengthen leadership presence, emotional intelligence, communication discipline and behavioural consistency to build trust and credibility.
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Develop practical leadership habits that improve engagement, accountability, decision-making and overall team performance.
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Apply immersive learning, feedback and real-world scenarios to embed sustainable behaviour change and elevate everyday leadership impact.
3-Day introduction to supervisory management programme
This three-day programme provides new and aspiring supervisors with the core behaviours, disciplines and foundations required to manage people effectively. Delegates explore the shift from colleague to supervisor, how to communicate clearly, manage expectations, address performance issues and build trust from day one. The programme blends practical tools, real-world scenarios and behavioural coaching to create confident supervisors who can lead teams safely, fairly and consistently in fast-paced operational environments.
Key Objectives:
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Build confidence in the fundamental responsibilities of a supervisor, including communication, fairness, consistency, task delegation and setting expectations.
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Develop practical skills to manage performance, give feedback, handle difficult conversations and support the wellbeing and motivation of team members.
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Apply day-to-day supervisory habits that improve safety, quality, teamwork and operational reliability across the shift or department.
3-Day programme for managers – Managing people
This three-day programme equips managers with the mindset, behaviours and practical tools required to lead people effectively and confidently. Delegates explore the core elements of people management: communication discipline, trust-building, accountability, performance conversations, motivation and conflict resolution. Through immersive scenarios and real-world behavioural coaching, managers strengthen their credibility, decision-making and leadership presence, enabling them to create a positive and high-performing team culture.
Key Objectives:
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Strengthen foundational people-management behaviours including communication, trust-building, fairness, clarity and consistency.
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Develop practical skills to manage performance, address behavioural issues, resolve conflict, motivate teams and hold people accountable.
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Apply management habits that support engagement, productivity, wellbeing and sustained team performance across all operational environments.
​Insights psychometrics
Insights Psychometrics gives people a simple, memorable and practical language for understanding themselves, working with others and improving performance. It turns behavioural insight into everyday action, helping leaders, teams, salespeople and individuals communicate better, reduce friction and build stronger working relationships.
Insights Discovery uses a four-colour energy model to help people understand behavioural preferences, communication style and impact. Discovery Full Circle 360 extends this by comparing self-perception with feedback from others in a psychologically safe way.
Why insights for Lookback Training?
Insights is not simply a personality profile. It is a business performance tool.
When people understand how they communicate, how others experience them and where misunderstandings may occur, conversations become clearer, conflict reduces and collaboration improves. The ROI comes from better meetings, fewer avoidable relationship breakdowns, stronger leadership conversations, improved sales relationships and quicker team alignment.
Lookback Training has invested in Insights because it supports measurable outcomes: improved communication, higher engagement, better leadership impact, stronger collaboration, more confident feedback, reduced workplace tension and increased productivity.
Insights discovery
Insights Discovery helps individuals understand their natural working style, strengths, blind spots, communication preferences and impact on others.
Business benefit: Delegates gain a greater understanding of self, adapt their preferred styles of working and increase their awareness of how their behaviour lands in the workplace.
ROI: fewer misunderstandings, quicker alignment, better conversations and more effective day-to-day working relationships. Increase in sales and external client working relationships.
Insights team effectiveness
Insights Team Effectiveness helps teams understand how they operate together, where they create value and where behaviour, communication or assumptions slow performance down.
Business benefit: teams move from personality friction to practical collaboration. Moving from Insights as a concept to Insights in action.
ROI: stronger trust, better decision-making, reduced duplication, clearer accountability and improved team productivity.
Insights sales effectiveness
Insights Sales Effectiveness helps sales professionals understand their own selling style and adapt to different customer preferences.
Business benefit: salespeople build stronger relationships by flexing their communication, questioning and influencing styles.
ROI: improved conversion, stronger customer trust, better account management and more effective commercial conversations.
Insights leadership effectiveness
Insights Leadership Effectiveness helps managers understand their leadership style, how they create conditions for performance and how their behaviour impacts others.
Business benefit: leaders become more adaptable, increase agility, and become emotionally intelligent and deliberate in how they lead.
ROI: improved engagement, stronger retention, better feedback conversations and more consistent leadership standards.
Insights full circle 360
Insights Discovery Full Circle 360 gives individuals structured feedback from colleagues, managers, peers and stakeholders. It compares how someone sees themselves with how others experience them, using the familiar Insights language.
Business benefit: feedback becomes safer, clearer and easier to act on.
ROI: stronger self-awareness, reduced blind spots, improved leadership impact and more honest performance conversations
Insights: 1:1 or group coaching
Insights coaching turns the profile into action. Whether delivered one to one or in groups, coaching helps people apply their profile to real workplace situations, difficult conversations, leadership challenges and team dynamics.
Business benefit: learning transfers into behaviour change.
ROI: improved confidence, better communication habits, stronger accountability and more sustained development beyond the workshop.
Book an Insights Psychometrics consultation with Lookback Training.
Why businesses work with Lookback Training
At Lookback Training, we do not believe development should end when the workshop closes.
Too many programmes create temporary enthusiasm but fail to create sustained behavioural change. People leave the room motivated, but within weeks old habits return, operational pressures take over and the learning slowly disappears into what we call the post-programme learning lag.
Our approach has been purposefully built to be a totally different experience.
We work with businesses to define clear measures of success before the programme begins. These measures can be practical, behavioural and operational. They may relate to communication, leadership visibility, team engagement, presentation impact, collaboration, confidence, accountability, conflict reduction, productivity or management effectiveness. We agree on what success looks like, and we continue supporting the learning journey until those measures begin translating into real workplace improvement.
We deliver and stay engaged
Lookback Training does not believe in delivering a workshop, handing out certificates and disappearing.
We remain engaged with managers, teams and stakeholders to help ensure the learning transfers into the workplace. Our focus is not simply attendance; it is application, reinforcement and measurable impact.
Our philosophy is simple:
We deliver and will not walk away until your measures of success and ROI have been achieved.
Lookback Training
We combine behavioural psychology, operational understanding and practical workplace application to create development programmes that are engaging, commercially relevant and sustainable.
Our focus is not simply delivering training.
Our focus is helping organisations create lasting behavioural change that improves performance, communication and workplace effectiveness.
Develop stronger leaders today
Discover practical leadership insights and training strategies to help individuals and teams achieve lasting success. Contact Lookback Training to learn more.